Infosys Walkin Drive 2019, Technical & Customer Support, Walkin Interview for Any Degree Graduates, Bangalore, 03 December 2019

About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable more than 1,330+ clients in 45 countries to navigate their digital transformation. We do it by enabling the enterprise with an AI-powered core, empowering the business with agile digital at scale, and our always-on learning agenda. Our team of 2,29,000+ employees make this happen. At Infosys, we have a signature strategy to help our employees move forward. This is done by enabling employees build the next technology solutions, making sure their careers never stand still and navigating further together in a culture of inclusiveness.

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Infosys Walkin Drive 2019, Walk-In for International Voice Process (Technical & Customer Support) for Any Degree Graduates, Bangalore

INFOSYS BPM Walk-In Drive 2019

Infosys is inviting Candidates from B.Tech, B.E, ME, M.Tech, MCA & M.Sc, Any degree any Batch for Walkin Interview at Bangalore. Below are the eligibility details, Interview Process, Selection Process as follows.

• Job Role Offered: International Voice Process (Technical & Customer Support)
• Industry:  ITES/BPO
• Function: Customer Service/Call Centre/BPO
• Role: Customer Service Executive (Voice)
• Job Location: Bangalore

Expiring Job Openings

Keywords/Skills : International Voice Process, International Call Center, Customer Care Executive, Customer Support, Inbound Calls, Outbound Calls, Customer Support, Customer Service, Technical Voice Process

Job Role and Responsibilities

• Manage large amounts of incoming and outgoing calls.
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
• Should be Ok to work in 24X7 environment and night shifts.
• Should be ready to work in a target oriented portfolio.

Active Job Openings

Education and Experience Details

• Any Degree Graduates.
• Typically 0-3 years experience.

The candidate should carry below mentioned documents in Original

• Carry print out of this email along with your update resume.
• Carry all your educational and Employment documents.
• 2 Color Passport Size Photographs.
• ID Proof – Pan Card, Driving License, Voters ID, and Passport.
• ADHAAR CARD-Mandatory.

Infosys BPM Walkin Drive 2019 Details

Walk-In Drive with INFOSYS BPM Ltd. for International Voice Process (Technical & Customer Support) on 03-Dec-19 (Tuesday) at JP Nagar, Bangalore

• Walk-in Interview Details
• Interview Date: 03-Dec-19 (Tuesday)
• Interview Timings: 10:30 am to 12:30 pm
• Referred by: DS-Sneha (6366233488) / DS-Roshni (9606062368)

Walkin Interview Venue Details

Infosys BPM Ltd
#785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Landmark - Sindhuri Convention Hall.
Bangalore.
Contact Person: Ramya

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