About Company: Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere.

Quick Intro About Dell Walk-in Interview Drive 2020
Company Name
Drive Type
Technical Support Technician
Experience 0 – 4 Yrs
Salary Best in Industry
Qualification B.E/B.Tech, Any Degree
Job Location
Walk-In Date 27th – 28th January 2020
Walk-In Location Gurgaon

Below are the complete details about the Dell Walkin Interview 2020 Details i.e Eligibility Criteria, Educational Qualifications, Selection and Interview Process, Venue, Walkin Dates and Walkin Location details.

Dell Recruitment Drive 2020, Hiring Any Degree Graduates As Technical Support Technician through Mega Walkin Interview, Tomorrow Walkins at Gurgaon

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Dell Mega Walkin Interview Drive 2020

Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off. Dell is conducting Mega Walk-in Recruitment Drive 2020 for Any Degree of Any Batch Graduates at Gurgaon Location for Technical Associate.

  • Role: Technical Support Technician
  • Job Location: Gurgaon
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Role Overview

Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software

Role Responsibilities
  • Responsible for providing telephone support for customers on the operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for Out of warranty and In warranty solution sales.
  • Performs work in accordance with standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
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Dell Mega Walkin Interview 2020 Eligibility Criteria & Education, Experience
  • Educational Qualifications :
    • Any Degree graduates are eligible to apply
  • Experience:
    • 0 to 4 years of relevant work experience required.
    • Undergrad with 1 year of International Call Center Voice experience
Role Requirements
  • Should be willing to work in shifts in a 24 x7 work environment.
  • Should be residing within Transport Boundaries.
  • Excellent telephone soft skills & thorough telephone functional skills.
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.
  • Good Knowledge of PC Hardware/Software for desktop & portable systems.
  • Any relevant Certification/Technical Qualification

How to Apply and Attend for Dell Mega Walk-In Interview 2020

All interested and eligible candidates can attend this Interview between 27th January to 28 th January 2020  at the following venue.

Venue Details, Walk-in Timings
  • WalkIn Date: 27th January to 28 th January 2020
  • Walkin Time: 12:00 PM to 3:00 PM Onwards
  • Walkin Location: Gurgaon

Dell Walk-in Interview Venue Location

Dell International Services, 
Vipul Tech Square, 
Opposite Central Park, 
Sector Road, Sector - 43, 
Gurgaon - 122002

Contact - Abhishek Sharma 
Dell Walkin Interview 2020
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