About Company: Replicon, Inc. is a software company providing cloud time tracking applications including timesheet and expense management software, using SaaS, for automating employee time tracking, project time tracking, expense tracking, and resource scheduling. Replicon is the leading provider of cloud-based time-tracking applications includes TimeBill, TimeCost, TimeAttend, TimeOff and Web Expense, Cloud Clock. Our award-winning products are delivered 100% in the cloud on a single platform, and are therefore simple and hassle-free to trial, buy, deploy and use. 

Quick Intro About Replicon Off Campus Recruitment Drive 2020
Company Name    Replicon
Job Position Trainee – Customer Success Management(CSM)
Salary (Annum) INR 4.5 LPA
Experience Freshers
Qualification B.E/B.Tech/M.E/M.Tech/BBA/MBA
Job Location Bangalore
Last Date

Below are the complete details about Replicon Off Campus Recruitment Drive 2019 i.e. Eligibility Criteria, Educational Qualifications, Apply online, Selection Process, Interview Process, Dates and Location.

Apply to Replicon Off-Campus Recruitment Drive 2020, Hiring B.E/B.Tech/M.E/M.Tech/BBA/MBA Freshers As Trainee – CMS, Replicon Jobs in Bangalore

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Job Description
Job Position: Trainee – Customer Success Management(CSM)
Job Location: Bangalore

If you are right out of college or trying to take your first step to kick-start your career and to be sure you are in a supportive and nurturing environment, then take this opportunity to come to meet us for an interview. Replicon is searching for self-motivated, highly engaging individuals to join our Customer Success Manager (CSM) team in our Bangalore office as a Trainee – Customer Success Management. Replicon is hiring B.E/B.Tech/M.E/M.Tech/BBA/MBA Fresher Graduates as Trainee – CMS.

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Role Summary
  • The Customer Success Manager (CSM) team at Replicon is highly motivated and passionate team with the vision and maniacal focus on customer success and growth.
  • Trainee – Customer Success Management is the Customer Advisor who serves as a point of contact and as a liaison between the customer and the various departments within Replicon.
  • Trainee – Customer Success Management will understand the customer’s business needs to ensure customer satisfaction and to encourage the continued long-term relationship and help identify opportunities where Replicon services fit their ongoing business strategy.
  • Key responsibilities will include managing customer activation process, ongoing support around customer service levels, customer contract renewals, Drive Growth and control churn.
  • Master Replicon’s innovative system for managing customer growth and building strategic relationships.
  • Learn and stay current with your product knowledge of Replicon’s software solutions.
  • Works well with customers to maintain a high level of customer satisfaction and develop strong relationships.
  • Create and deliver reports that detail service usage, summarize ROI and value-add, highlight new platform components and identify the next steps for the named accounts.
  • Manages and retains revenue for a territory’s install base of accounts. Runs it like an autonomous business.
  • Generates demand for additional products and services within the install base of customers and grow the existing revenue base.
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Salary and Pay Package Details

Post after the selection all the selected candidates will be paid an annual compensation of INR 4.5 LPA.

Probation Period and Internship, Training

All the selected candidates will undergo 6 months of Internship. During Internship INR 25K per month is paid. Initial 6 months as a Trainee after 6 months Customer Success Associate

Replicon Off Campus Drive Eligibility Criteria, Qualifications, Experience
  • Educational Qualification: B.E/B.Tech/M.E/M.Tech/BBA/MBA
  • Experience: Freshers.
  • The role requires the employee to work in the North American shift timings.
Desired Skills
  • Very Strong written and verbal presentation/communication skills (ESSENTIAL).
  • Excellent interpersonal skills.
  • Inclination towards technology.
  • Intermediate with MS Office
How to Apply for Replicon Off Campus Recruitment Drive 2020
  • All the eligible students as per the criteria mentioned above can take the online test from below before the deadline.
  • Deadline to take the test: Saturday, Feb 29, 11:59 PM, IST
  • Candidates should be willing to travel to Bangalore for the Further round of interviews.
Information & Apply Link Apply Here
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